Featured Workshops

Workshop 1: How to get DesignOps right

Schedule: 18th-Nov-2021 ⮞ (9:00 to 12:00 IST)

Instructors: Aurobinda Pradhan, Co-Founder & CEO, Cubyts Research Labs, Inc • Shashank Deshpande, Co-Founder & CBO, Cubyts Research Labs, Inc.

Introduction to DesignOps Tenets of DesignOps. Introduction to a Case Study Collaborative activities to instil the principles and designOps practices.

Workshop 2: Following the Trail of Citational Justice: Critically Examining Knowledge Production in HCI

Schedule: 18th-Nov-2021 ⮞ (09:00 to 12:00 IST)

Instructors: Neha Kumar, Georgia Institute of Technology • Naveena Karusala, University of Washington • Sushil Oswal, University of Washington • Pranjal Jain, theUXWhale, India • Pranjal Protim Borah, IIT Guwahati

First, to create a common language to collectively interrogate and reflect on our own citational habits in order to ideate just and equitable practices we can put into action as a community. Second, through participants and organizers contributions, we seek to re-imagine citational structures in their entirety and propose novel systems and ways to bring them to life.

Workshop 3: Gettting the User Stories Right

Schedule: 18th-Nov-2021 ⮞ (9:00 to 12:00 IST)

Instructors: Vinaya Muralidharan, Director & Enterprise Agile Coach • Namah Pandey, VP & Head of Design.

User stories are the key to building products & services that benefit both businesses that invest in them and the people who pay & use them. Therefore getting the user stories right is critical in the agile product management, design & development approach. This workshop will equip you with foundations for developing good user stories. Students will get an exposure how the industry is leveraging agile and help them prepare for their future careers.

Workshop 4: Use and misuse of Gray Patterns

Schedule: 18th-Nov-2021 ⮞ (14:00 to 17:00 IST)

Instructors: Umeed Kothavala, Director at Extentia Information Technology • Chetan Shetty, Extentia Information Technology • Pradnya Salvekar, Extentia Information Technology • Saranic Banerjee, Extentia Information Technology

The workshop is focused on understanding and characterizing Gray Patterns and how they can be used or misused in experience design. The workshop also explores possibilities of building real world solutions that employ Gray Patterns and the future of Gray Patterns, Automation, AI and ML.

Read more about Extentia

Workshop 6: Disruption to Destruction to Directive: Changing Landscape of Design

Schedule: 18th-Nov-2021 ⮞ (14:00 to 17:00 IST)

Instructors: Pawan Singh, Visiting Research Fellow at Australia India Institute • Pranjal Jain, theUXWhale • Sumita Sharma, Postdoc Researcher, University of Oulu.

The discourse of technological innovation - offering improved technology products at a lower price with a view to effect industry upheaval - is often understood in general terms of digital disruption (Skog et al. 2018). Particularly in the case of social media communication platforms such as WhatsApp, Facebook and Twitter that constantly tinker with interface design, privacy features and expansion of utilities, such innovation to maintain market edge normativizes digital disruption. Trouble arises when such platforms, generally celebrated for their potential for advancing democracy through public discourse, are exploited as conduits for misinformation circulation, leading to anti-democratic consequences such as mob violence and politically motivated narratives. The circulation of misinformation by users suggests another disruption of the presumably virtuous uses of technological innovation aimed at improving the human condition and connection. When governments and regulatory bodies call on these platforms to trace the origins of misinformation by breaking encryption or compromising user privacy, such calls to weaken tech design explicitly goes against the security innovations that earned them their market share. What remains constant in this dynamically evolving landscape is the notion of disruption as integral to design, as constituting not its inventive potential but also its own undoing. Using the case of social media developments in India, we invite participants to explore this vital relationship between design and disruption, which may also be seen as an interplay of dynamic creation and destructive perversion of innovation.

Workshop 9: Think like Noah! Tools for disruptive design thinking

Schedule: 19th-Nov-2021 ⮞ (09:00 to 12:00 IST)

Instructor: Madhumita Gupta, Myntra, India • Adrita Banerjee, Myntra, India • Ankita Patra, Myntra, India.

The primary objectives of the workshop are to create awareness about what is iterative disruptive design. How Myntra design team co-creates with multifunctional teams for growth and it's impact. How to leverage unique design thinking tools and processes to be more fun and productive especially in remote setup

Workshop 10: Understanding user engagement and experience in interactive data narratives

Schedule: 19th-Nov-2021 ⮞ (09:00 to 12:00 IST)

Instructors: Seema Krishnakumar, IIT Hyderabad • Amit Jena, IITB-Monash Research Academy • Venkatesh Rajamanickam, Industrial Design Centre, IIT Bombay.

Interactive data narratives are a combination of context-driven stories in online media narrated with the support of data visualisations, geo visualizations, interpretive 3D models, image slideshows, video, and audio elements. International media houses such as New York Times, Washington Post and many others use media rich interactive data narratives to explain complex details in several domains in simpler formats to the audience. Though it plays an important role in comprehension, the measure of the engagement and retention of the content is still unclear as there are no standard formats used in any given narrative. This understanding becomes even more important in the context of India as newer audiences are beginning to access such complex data stories. The workshop is a probe to understand the use and reach of Interactive data stories, the trends and methods in visualisation strategies, comprehension and engagement of such narratives in the Indian context.

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Workshop 12: Connecting the Unconnected/Underconnected: Community-Centric HCI and Sustainable Development Goals

Schedule: 19th-Nov-2021 ⮞ (14:00 to 17:00 IST)

Instructors: Sanjram Premjit Khanganba, Human Factors & Applied Cognition Lab, Indian Institute of Technology Indore • Vimal Bhatia, Signals and Software Lab, Indian Institute of Technology Indore • Abdelaali Chaoub, Telecommunications Systems, Networks and Services (STRS) Lab, Institut National des Postes et Télécommunications, Morocco.

This workshop aims to create awareness concerning Community-Centric Human-Computer Interaction (HCI). It will highlight the importance of community-driven approach with respect to initiatives concerning digital inclusion. It is important to promote efforts of linking UN sustainable development goals (SDGs) in connecting the unconnected or underconnected or underserved sections of the society in the context of digital transformation of rural and remote areas in various parts of the world. As we move towards a more digitally-connected world, facilitating information and communications technology (ICT) adoption among the disadvantaged sections of the society needs to be considered as a necessary priority. Individuals with access to internet and ICT devices have the advantage of benefitting in a great number of areas in their day-to-day lives, including- education, financial services, healthcare, transport, agriculture, among others. Supporting community networks and other community-based connectivity initiatives will play an important role in bridging the digital-divide. In modern society, internet has proven to be transformational for society throughout the world, empowering local residents and improving their quality of life (QoL). HCI has a key role to play in ensuring that every individual in rural region is connected to the telecommunication network and its applications, where digital literacy, local content creation, and consumption will be crucial factors that researchers and practitioners should address. It is necessary to develop easy-to-use HCI technologies especially designed for elderly, women, children, individuals with disability, digitally illiterate target users etc. living in rural and remote areas. We need to put extra efforts in developing HCI technology options directed towards enabling digitally disadvantaged people to participate in using digital platforms such as- e-commerce, e-health, digital-farming, online-education, online banking, and others. Developing user-friendly gadgets and interfaces will enable the community members to derive maximum benefits from the deployed ICT infrastructure. As 5G network technology arrives, the emphasis needs to be on empowerment of individuals so that socio-economically disadvantaged sections of the society are not left behind. Regardless of ensuring accessibility to the technologies, if potential users find the digital services and products difficult to use, they will continue to be most susceptible to digital exclusion thus detrimental to the prospect of technology adoption.

Leveraging Service Design for Social Initiatives

Schedule: 19th-Nov-2021 ⮞ (14:00 to 17:15 IST)

This special session aims to bring attention to the complexity of challenges faced by social initiatives. Invited NGOs will share: the nature of ‘disruption’ their initiative addresses and instances of designed interventions that failed to meet intended targets/ outcomes. The session will be held in two parts: 2:00-3:30PM and 3:45-5:15 PM for an interactive session with Service Design for Society (India), participating NGOs and conference attendees. Session Outcomes: Understand basics of service design , Experience how design can be leveraged for social initiatives and Network with participants. This session is open to all.